Property Links – GDPR Policy
Use of Cookies
Property Links uses cookies to track your usage of our website. These cookies are stored on your device, provided you have accepted their use via your browser settings. This enables us to recognise your browser, understand how and when our site is used, and identify returning visitors. Cookies cannot access, read, or modify other data on your device.
Your browser may offer cookie control options. Our website may also contain links to third-party sites that use cookies beyond our control. Please review their privacy policies before submitting personal data.
We use cookies for:
- Marketing and sales purposes (e.g. personalisation, lead scoring, profiling)
- Performance monitoring and operational optimisation
Why We Collect Your Information
We collect personal data to:
- Communicate with you
- Verify your identity
- Understand your needs and provide tailored services
Types of data we may collect:
- Identity and contact details (e.g. name, ID, PPS number, email, phone)
- Financial details (e.g. bank account, card details, authorised signatories)
- Information about others you provide (e.g. bidder/purchaser details)
- Sensitive data (e.g. passport or driving licence for anti-money laundering compliance)
Additional Data Collection
We may also collect:
- Internet activity data (e.g. browser settings, IP address, location, analytics)
- CCTV footage at office locations (for security and fraud prevention)
- Records of data access, correction, restriction, deletion, portability, and complaints
How We Collect Data
We collect data:
- When you register or place offers
- When you request marketing communications
- When you use our website or interact with us
- From third-party platforms (with your consent)
How We Use Your Data
We use your data to:
- Confirm identity and process applications
- Manage accounts and transactions
- Communicate via post, phone, email, or social media (in line with your preferences)
- Monitor calls (with notice) for training and quality
- Recover debts and manage complaints
- Conduct marketing and research (unless you opt out)
- Support strategic planning, audits, and risk management
- Protect our systems and ensure security
Data Sharing
We may share your data with:
- Authorised representatives
- Payment processors (e.g. Stripe, SWIFT)
- Property vendors (for offer assessment)
- Service providers (e.g. IT, marketing, legal, audit, document management)
Statutory and Regulatory Disclosures
We may disclose data to:
- The Data Protection Commission
- Property regulatory bodies
- An Garda Síochána and other enforcement agencies
- Revenue Commissioners, Criminal Assets Bureau
- EU, US, and other authorities for crime prevention
External Links and Plugins
Our website may link to third-party sites or include plugins (e.g. Facebook). These are governed by the third party’s privacy policies. We disclaim responsibility for their practices.
Data Retention
We retain personal data for up to 8 years, unless:
- You request deletion (subject to legal obligations)
- A longer retention is required for legal or regulatory reasons
Consequences of Not Providing Data
If you choose not to provide requested data:
- We may be unable to offer certain services
- You may not be approved to place offers or bids
Legal Basis for Processing
We process data based on:
- Contractual necessity
- Legitimate interests (balanced with your rights)
- Legal obligations
- Consent (including special category data)
- Public disclosure of sensitive data
- Legal claims
International Data Transfers
We store data within the EEA. Transfers outside the EEA may occur only under strict conditions and with equivalent data protection standards.
Your GDPR Rights
You have the right to:
- Access your data
- Correct inaccurate or incomplete data
- Object to processing based on legitimate interests
- Object to direct marketing
- Request deletion or restriction
- Request data portability
- Withdraw consent at any time
We aim to respond within one calendar month. Complex requests may take up to two additional months.
Complaints
You may lodge a complaint with:
- PropertyLinks.ie
- The Data Protection Commission
- Another supervisory authority
Complaints can be made in person, by phone, email, or in writing. We will investigate all complaints thoroughly.
Contact Us
For questions or to exercise your rights:
Updates to This Policy
We may update this policy from time to time. Changes will be published on this page.
